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Our Warranties

 Every job we complete is backed by our 2-year written labor warranty, plus the manufacturer warranties on your products.

Peace of Mind on Every Project

When you invest in new windows, a new roof, or new siding, you want to know it’s going to last, and that someone will stand behind it if something isn’t right. At Windows & More, we take that responsibility seriously.

Every project you complete with us is protected in two ways. First, our own 2-year written labor warranty covers the workmanship of our installation. Second, the products themselves carry separate warranties from their manufacturers. Together, these give you protection on both the quality of the installation and the quality of the materials.

It’s important to understand that these are two different warranties, with different coverage and different time periods. This page explains how each one works so you know exactly what to expect.

Our 2-Year Written Labor Warranty

Every installation Windows & More completes comes with a 2-year written labor warranty. This warranty covers our workmanship, meaning the way your products were installed by our team.

What it covers: Defects in our installation workmanship for two years from the completion of your project. If a problem is caused by the way we installed your windows, roof, siding, doors, patio cover, or gutters, we’ll come back and make it right at no charge for labor.

Examples of installation issues the labor warranty is designed to address:

A window or door that was not properly sealed and is letting in water or air because of how it was installed

Flashing or trim that was installed incorrectly

Siding panels that loosen because of improper fastening

Gutters that pull away or don't drain properly because of installation errors

What it does not cover

Our labor warranty does not cover product defects, which fall under the manufacturer’s warranty. It also generally does not cover damage from storms, accidents, misuse, lack of maintenance, alterations made by others, or normal wear and tear.

Manufacturer Warranties

The products we install, including windows, shingles, siding, entry doors, storm doors, and gutter products, come with warranties from the companies that make them. These warranties cover defects in the products themselves.

They are separate from our labor warranty.

Manufacturer warranties cover the product. Our labor warranty covers our installation.

Proper installation matters.

Many manufacturers require installation according to their specifications to keep the warranty valid. Our team's training, including ProVia and Malarkey certifications, helps ensure your products are installed the way manufacturers intend.

Coverage varies by product.

Each manufacturer sets its own terms, length of coverage, and conditions. Some product warranties last many years or carry limited lifetime coverage, while others are shorter.

Coverage details matter.

Many manufacturer warranties are limited, may be prorated over time, and may cover materials only rather than labor.

Registration may be required.

Some manufacturers require product registration to activate or extend coverage.

Labor Warranty vs. Manufacturer Warranty at a Glance

Our labor warranty

covers installation workmanship, lasts two years from project completion, and is provided by Windows & More.

Manufacturer warranties

cover product defects, vary in length and terms by product, and are provided by the product manufacturer.

How to Request Warranty Service

If you notice a problem with your project, here’s what to do:

1. Call or email us

Reach our office at 501-843-3000 or info@arkwindowsandmore.com.

1. Call or email us

Reach our office at 501-843-3000 or info@arkwindowsandmore.com.

2. Describe the issue

Let us know what you're seeing, when you noticed it, and which part of your project is affected. Photos are helpful.

4. We'll schedule a visit

We'll inspect the issue and determine whether it's covered by our labor warranty, a manufacturer warranty, or both.

5. We'll help with next steps

If it's an installation issue covered by our labor warranty, we'll fix it. If it's a product issue, we'll help guide you through the manufacturer's warranty process.

Protecting Your Warranty Coverage

A little care goes a long way toward keeping your home’s exterior in great shape and your warranties intact:

Keep your paperwork

Store your contract, closeout documents, and warranty information in a safe place.

Register your products

if the manufacturer requires it.

Follow care instructions

Clean windows, siding, and doors with gentle methods recommended by the manufacturer. Avoid harsh chemicals and high-pressure washing on sensitive surfaces.

Keep gutters clear

so water can drain properly away from your roof and siding.

Report issues promptly

Small problems are easier to fix when they're caught early.

Call us before making changes

Modifications by others can affect your warranty coverage.

Why Our Warranty Matters

A warranty is only as good as the company behind it. Windows & More has served Central Arkansas since 1993, with local offices in Cabot and Hot Springs. We’re not a fly-by-night crew that disappears after the job is done. We’ll be here to answer your questions and stand behind our work long after installation day.

Warranty FAQs

No. Our 2-year written labor warranty covers our installation workmanship. Manufacturer warranties cover the products and have their own terms and lengths.

It begins when your project is completed.

Some manufacturers require registration. Your consultant will let you know and provide the information you need.

Storm damage is typically covered by homeowners insurance rather than labor or product warranties. We can help inspect and document the damage.

Transferability depends on the specific warranty. Ask us about your labor warranty and check each manufacturer's terms for product warranties.

Questions About Your Warranty?

We’re happy to help. Call 501-843-3000, email info@arkwindowsandmore.com, or fill out the form below. If you’re planning a new project, schedule a free in-home estimate and we’ll walk you through the warranty coverage for the products you choose.